FAQs

Where can I download the app from?

Answer:
The app is available on Google Playstore and on web through https://www.echocommunicator.com.For iOS, please use the following link https://apple.co/2KCSVmk

If I have a problem with Amazon Echo/Echo Dot/Alexa, can I get help from you?

Answer:
No. Please contact Amazon Help.

Can I use the App on the web?

Answer:
Yes, you can you any browser to use the solution. Please access https://www.echocommunicator.com for registration and log-in. Once you log in, you will be able access all the groups that you have created or are a part of, same as the app. The web version does not work offline.

Who should register on the app?

Answer:
A college, institute, organization or any group should register as client. Individual should not register as client. Please refer to the login process.

Who is the Super Admin and what authorities he/she have?

Answer:
Super Admin is the master user of the client. Super admin can create groups of various types, send notices to all the groups and add/remove/edit member details. Super Admin has access to Master Dashboard and can export reports.

Who is the Admin and what authorities he/she have?

Answer:
Admin is the master user of a group. A group can have a maximum of 5 Admins. Admin has the following rights:
  • View Attendance
  • Add/remove/edit members in the group
  • Generate attendance code for code based attendance
  • Mark attendance for classroom attendance module
  • Send Notice to group
  • What does a group refer to?

    Answer:
    A group refers to a class, in which you can add the users to mark their attendance.

    What types of groups can be created on EchoApp?

    Answer:
    EchoApp is flexible to suit your specific requirements. It allows the organization to create the following types of attendance groups:
  • Check-in & Check Out: This category is suitable for employees, college students and trainings where the in time and out time needs to be calculated. The organization can choose face biometric in this case.

  • Self Check in: This category is suitable for college students and conferences where the attendance in specific sessions needs to be recorded. The organization can choose face biometric in this case.

  • Self-attendance with Code: This category is suitable for college students and conferences where the attendance in specific sessions needs to be recorded. The organization can choose face biometric in this case.

  • Can a user update his/her number?

    Answer:
    No. as a student one cannot update his/her contact no. itself. In order to update, they have ask their teacher (admin).

    What if a student doesn’t have a smart phone?

    Answer:
    Students can use their mates smart phone, to login with thier Id/password and can mark thier attendance.

    Does EchoApp track my location after marking attendance?

    Answer:
    No. EchoApp will never track your location wherever you go. It only access location while you are marking your attendance.

    Can the super admin overwrite any attendance if once taken?

    Answer:
    No, no one has any rights to alter attendance if once taken.

    Who can be the admin and what are their rights?

    Answer:
    An admin is person who’s responsibility is to take the attendance of a particular group and he/she can only edit, add and delete the members of his/her relevant group.

    Does EchoApp run on Windows Phone?

    Answer:
    No.

    Is EchoApp available on Amazon Marketplace?

    Answer:
    An admin is person who’s responsibility is to take the attendance of a particular group and he/she can only edit, add and delete the members of his/her relevant group.